Last Updated June 29, 2020
Your use of our Services is also governed by our Terms of Service.
“Personal information” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
Click here https://www.coleeuropean.com/notice-at-collection-of-personal-information/ for our Notice at Collection of Personal Information, which lists the categories of personal information we collect from consumers and the purposes for collecting the information.
Below is a chart regarding the personal information we have collected from consumers and third parties in connection with providing our services to consumers during the last 12 months:
|Category of personal data||Disclosure/sale to third parties||Disclosure to Service Providers|
|Identifiers, such as:|
Name, postal address, email address, IP address, identification numbers (e.g., social security number, driver’s license number, state identification number, military identification number or passport number)
|Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as:|
Phone number; insurance information; bank account number, credit card number, debit card number, or other financial information, including information relating to consumers’ vehicle financing or lease terms, along with vehicle information; and/or signature(s)
|Protected classification characteristics under California or federal law, such as:|
A photocopy/scan of government issued identification reveals personal information. For example:
Completion of a Translated Contract Acknowledgement or signing of translated documents reveals a consumer’s primary language
|Commercial information, such as:|
Vehicle information, vehicle ownership information, vehicle transaction information relating to purchase or lease of vehicles (including finance or lease terms), purchase of parts, service repairs, maintenance or vehicle inspections
Consumers who finance/lease vehicles may be asked to complete a “Thumbprint form”
|Internet or other similar network activity information, such as:|
IP address, browsing history, and search history
|Sensory data, such as:|
Audio information from voicemail messages and/or recorded phone calls (with consumers’ consent)
|Professional or employment-related information, such as:|
Information regarding current occupation
|Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)), such as:|
Information regarding whether a consumer is or will soon be a college graduate
|Categories of sources from which the personal information is collected|
|Business or commercial purpose for collecting or selling personal information|
COOKIES AND THIRD PARTY ADVERTISING:
- Essential. Some cookies are essential in order to enable you to move around our website and use its features, such as accessing secure areas of our website. Without these cookies, we cannot enable appropriate content based on the type of device you are using.
COLLECTION AND USE OF INFORMATION FROM CHILDREN:
Our Services are not intended for children. We do not knowingly collect personal information from children, and none of our Services are designed to attract children. In the event that we learn that a person under the age of 13 has provided personal information to us, we will delete such personal information as soon as possible.
We provide you the opportunity to opt-out of marketing communications by clicking the “unsubscribe” link in email communications or by contacting us using the contact information provided below. We will process your request as soon as possible in accordance with applicable law, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed.
Additionally, we may send you information regarding our Services, such as information about changes to our policies and other notices and disclosures required by law. Generally, users cannot opt-out of these communications, but they will be primarily informational in nature, rather than promotional.
Our website contains links to other sites. The Dealership is not responsible for the privacy practices or content of such other sites. If you have any questions about how these other sites use your information, you should review their policies and contact them directly.
YOUR CALIFORNIA PRIVACY RIGHTS:
California Civil Code Section 1798.83 permits visitors to the Services who are California residents to request certain information, once a year, regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send a letter to Cole European; Attention: Bus. Mgr., 2103 N. Main Street, Walnut Creek, CA 94596.
From January 1, 2020, California consumers have the following rights:
Right to know
You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information. Please see above.You have the right to request information about our sale or disclosure for business purposes of your personal information to third parties in the preceding 12 months. You can exercise this right by calling our toll-free number shown below and requesting to speak with the Privacy Manager, or by completing this webform.
Right to delete
You have the right to request the deletion of your personal information. Please note that notwithstanding your request, California law permits us to retain certain categories of personal information for numerous purposes, including to complete a transaction, to perform a contract between you and the Dealership, and to comply with a legal obligation. You can submit a deletion request by completing this webform or sending a letter to Cole European, Attention Bus. Mgr., 2103 N. Main Street, Walnut Creek, CA 94596.
Right to opt-out of sale
You have the right to opt out of the sale of your personal information to third parties. You can exercise this right through the Do Not Sell My Personal Information in the footer of our website or by sending a letter to Cole European; Attention: Bus. Mgr., 2103 N. Main Street, Walnut Creek, CA 94596.
Right to non-discrimination
You have the right to not be discriminated against for exercising any of these rights.
We do not knowingly collect the personal information of minors under 16 years of age and do not have actual knowledge of selling personal information of minors under 16 years of age.
You may designate an authorized agent to make a request on your behalf. Such authorized agent must be registered with the California Secretary of State. We may deny a request from an agent that does not submit proof that they have been authorized by you to act on your behalf.
We may need to confirm your verifiable consumer request before completing your request, and, for example, may ask for you to confirm data points we already have about you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.
We implement reasonable security measures to ensure the security of your personal information. Please understand, however, that no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Services or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Services. We may post a notice via our website if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
INTERNATIONAL DATA TRANSFERS:
Dealership is based in the U.S. If you choose to provide us with information, please understand that your personal information may be transferred to the U.S. and that we may transfer that information to our affiliates and subsidiaries or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. If you are visiting from the EU or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal information to the U.S. and other jurisdictions which may not have the same data protection laws as the EU. We put in place appropriate operational, procedural and technical measures in order to ensure the protection of your personal information. You acknowledge you understand that by providing your personal information: (i) your personal information will be used for the uses identified above in accordance with this Policy; and (ii) your personal information may be transferred to the U.S. and other jurisdictions as indicated above, in accordance with applicable law.
In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign the personal information collected via the Services.
VENUE AND CHOICE OF LAW:
This Policy has been made in and shall be construed in accordance with the laws of the State of California, without giving effect to any conflict of law principles. Any disputes or claims shall be resolved by a court located in the State of California and you agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.
HOW WE RESPOND TO DO-NOT-TRACK SIGNALS:
The “Do Not Track” (“DNT”) privacy preference is an option that may be made in some web browsers allowing you to opt-out of tracking by websites and online services. We treat user-enabled privacy controls, such as a browser plugin or privacy setting such as DNT, that communicates or signals the consumer’s choice to opt-out of the sale of their personal information, as a valid request to opt-out.
We reserve the right to change this Policy from time to time. When we do, we will also revise the “Date last updated” at the top of this Policy. If we make material changes to the Policy, we will notify you by placing a prominent notice on our website and/or by sending you an email at the email address we have on file for you. We encourage you to periodically review this Policy to keep up to date on how we are handling your personal information.
NOTICE AT COLLECTION OF PERSONAL INFORMATION:
Click here https://www.coleeuropean.com/notice-at-collection-of-personal-information/ for our Notice at Collection of Personal Information.
ADDITIONAL FORMATS AND ACCESSIBILITY:
Click here or here to access this webpage/document with our accessibility tools.
If you have any questions, comments or concerns about our privacy practices or this Policy, please contact us by:
- Calling us at 866.989.0880
- Completing and submitting this form.